Privacy Policy

Last updated: September 12, 2026

This Privacy Policy describes how Treasurekart (the "Site", "we", "us", or "our") collects, uses, stores, and discloses your personal information when you visit, use our services, make a purchase from Treasurekart.in, or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, account holder, or another individual whose information we may collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully before using Treasurekart.in or providing your personal information to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, applicable laws, or regulatory requirements.

When we make changes, we may update the "Last updated" date at the beginning of this Privacy Policy and publish the revised version on the Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from different sources, depending on how you interact with Treasurekart.in.

In addition to the specific purposes described below, we may use the information we collect to:

  • Provide and improve our Services

  • Process and fulfil your orders

  • Communicate with you

  • Provide customer support

  • Process payments

  • Arrange shipping and delivery

  • Process returns, refunds, and replacements

  • Maintain and manage your account

  • Prevent fraud and unauthorized transactions

  • Comply with applicable legal and regulatory obligations

  • Enforce our Terms of Service and other policies

  • Protect our Website, business, customers, and other users


What Personal Information We Collect

The type of personal information we collect depends on how you interact with our Site and Services.

Information We Collect Directly From You

Information that you voluntarily provide to us may include:

Contact Details

This may include:

  • Name

  • Address

  • Mobile/telephone number

  • Email address

Order Information

When you place an order, we may collect information such as:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Mobile number

  • Order details

  • Product information

  • Payment confirmation

  • Transaction-related information

Account Information

If you create an account with Treasurekart, we may collect:

  • Username

  • Password

  • Account information

  • Information required for account security

Shopping Information

We may collect information relating to your interactions with our products and Website, including:

  • Products viewed

  • Products added to cart

  • Products purchased

  • Wishlist or saved products, where applicable

  • Product reviews

  • Referrals

  • Gift cards or loyalty benefits, where applicable

Customer Support Information

When you contact Treasurekart, we may collect information that you choose to provide in your communications with us, including messages, queries, complaints, order information, photographs, videos, and other information necessary to resolve your concern.

Some features of our Services may require you to provide certain information. You may choose not to provide such information; however, this may prevent you from accessing or using certain features or completing certain transactions.

Information We Collect Automatically

When you interact with Treasurekart.in, we may automatically collect certain information about your interaction with our Services.

This may include:

  • Device information

  • Browser information

  • IP address

  • Network connection information

  • Operating system information

  • Pages visited

  • Website interactions

  • General usage information

  • Information collected through cookies, pixels, and similar technologies

We may use this information to understand how customers use our Website, improve our Services, maintain Website functionality, analyze Website performance, and enhance the customer experience.

Information We Obtain From Third Parties

We may receive information about you from third-party service providers who support our Website and Services.

These may include:

  • E-commerce/website service providers

  • Payment processors and payment gateway providers

  • Courier and logistics providers

  • Shipping and fulfilment partners

  • Customer support service providers

  • Analytics providers

  • Marketing and advertising service providers

  • Other vendors that provide services on our behalf

Payment processors may collect payment-related information, such as payment details and billing information, in order to process transactions and fulfil your orders.

Information received from third parties will be handled in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

We use your information to:

  • Process and fulfil your orders

  • Process payments

  • Send order confirmations

  • Send invoices

  • Arrange shipping and delivery

  • Provide tracking information

  • Process returns, refunds, and replacements

  • Manage your account

  • Provide customer support

  • Communicate with you regarding your transactions

Marketing and Advertising

Where permitted by applicable law and subject to your preferences, we may use your information to:

  • Send promotional communications

  • Inform you about new products

  • Inform you about offers, discounts, and promotions

  • Provide advertisements that may be relevant to your interests

  • Improve our marketing and promotional activities

You may opt out of promotional communications by using the unsubscribe option provided in such communications or by contacting us.

Security and Fraud Prevention

We may use personal information to:

  • Detect suspicious transactions

  • Prevent fraud

  • Investigate unauthorized activity

  • Protect our Website and customers

  • Maintain account security

  • Take appropriate action against fraudulent or unlawful activity

If you create an account, you are responsible for keeping your login credentials confidential. We recommend that you do not share your username, password, or other account access information with anyone.

If you believe that your account has been compromised, please contact Treasurekart immediately.

Customer Support and Service Improvement

We may use your information to respond to your queries, provide customer support, resolve complaints, improve our products and services, and maintain our business relationship with you.

Cookies

Like many websites, Treasurekart.in may use cookies, pixels, and similar technologies to operate and improve our Website and Services.

Cookies may help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Improve Website functionality

  • Understand Website usage

  • Analyze customer interactions

  • Improve our Services

  • Support relevant advertising and marketing activities

Most web browsers automatically accept cookies by default. You may change your browser settings to remove or reject cookies.

However, disabling or blocking certain cookies may affect your ability to use some features of the Website.

Third-party service providers may also use cookies or similar technologies when providing services to Treasurekart.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to provide our Services, fulfil transactions, comply with legal obligations, protect our rights, or for other purposes permitted by applicable law.

This may include sharing information with:

Service Providers

Vendors and service providers who assist us with:

  • Website operations

  • Hosting and technology

  • Payment processing

  • Order fulfilment

  • Shipping and delivery

  • Customer support

  • Data analytics

  • Marketing and advertising

  • Cloud storage

  • Other business operations

Shipping & Logistics Partners

We may share relevant information, such as your name, delivery address, mobile number, and order details, with courier and logistics partners to enable delivery of your order.

Payment Service Providers

Payment-related information may be processed by third-party payment gateways or payment service providers to facilitate transactions.

Treasurekart does not directly control the systems or technology of third-party payment providers.

Business and Marketing Partners

Where applicable and permitted by law, we may share certain information with business or marketing partners to provide services or support advertising and promotional activities.

Legal and Regulatory Requirements

We may disclose information when required or permitted by applicable law, including to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Enforce our Terms of Service

  • Protect our rights and property

  • Investigate fraud or unlawful activity

  • Protect the safety and security of our customers and Website

Business Transactions

If Treasurekart is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

User-Generated Content

Treasurekart may allow customers to submit product reviews, ratings, photographs, comments, or other user-generated content.

If you voluntarily submit content to a public section of the Website, that content may be visible to other users and members of the public.

Please avoid posting sensitive personal information in reviews or other publicly accessible areas.

Treasurekart is not responsible for the privacy or security of information that you voluntarily make publicly available.

We reserve the right to moderate, remove, or decline to publish user-generated content that violates our policies or applicable law.

Third-Party Websites and Links

Treasurekart.in may contain links to third-party websites, applications, social media platforms, payment services, or other online platforms.

If you access a third-party website through a link on our Site, that third party may have its own privacy policy, terms, and practices.

Treasurekart does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.

We recommend that you review the privacy policies and terms of any third-party website you visit.

Children's Data

Treasurekart.in is not intended to be used independently by children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the details provided below so that we can review the matter and take appropriate action where required by law.

Security and Retention of Your Information

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our Services

  • Maintain customer accounts

  • Fulfil orders

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements and policies

  • Maintain necessary business records

The retention period may vary depending on the type of information and the purpose for which it is collected.

Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information.

These may include:

Right to Access

You may have the right to request access to personal information that we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

In certain circumstances, you may request deletion of your personal information, subject to applicable legal and regulatory requirements.

Right to Withdraw Consent

Where processing is based on your consent, you may have the right to withdraw that consent.

Right to Manage Communication Preferences

You may opt out of promotional emails or other marketing communications by using the unsubscribe option provided in such communications or by contacting us.

Please note that even if you opt out of promotional communications, we may still send essential transactional communications, including information relating to your orders, payments, shipping, returns, refunds, account, or other services.

Any request relating to your personal information may be subject to reasonable verification requirements.

Complaints and Grievances

If you have any questions, concerns, or complaints regarding how Treasurekart handles your personal information, you may contact us using the details provided below.

We will review and respond to privacy-related concerns in accordance with applicable law and our internal procedures.

International Users

Treasurekart may serve customers located outside India.

If you place an international order, your personal information may be processed, stored, or transferred in India or other countries where our service providers, payment processors, logistics partners, technology providers, or other business partners operate.

By using our Services, you acknowledge that such processing or transfer may occur, subject to applicable law.

International customers should also review our International Shipping Policy for information regarding international orders, customs, duties, and delivery.


Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, please contact Treasurekart using the following details:

Treasurekart Kodambakkam ,
Chennai – 600024, Tamil Nadu, India.

WhatsApp: +91 9150145015
Support Hours: Monday to Saturday, 9:30 AM – 5:30 PM IST
Sunday & Public Holidays: Closed

Website: Treasurekart.in

Acknowledgement

By accessing or using Treasurekart.in, creating an account, placing an order, or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein, subject to applicable law.